Keep your scale performing great

We provide high-quality electronic scale products, but in order to ensure their excellent performance and long life, product maintenance is crucial. Here are some simple product care tips to help you get the most out of your scale.

1. Regular cleaning

Ensuring your scale is kept clean is key to maintaining its performance. Use a soft, slightly damp cloth to wipe the scale surface to remove dust, food particles, or liquid drippings. Avoid using chemical cleaners as they may cause damage to the scale surface.

2. Avoid overloading

Avoid placing objects on the scale that exceed its maximum weight capacity. This may result in inaccurate measurements or damage to internal parts of the scale. Please read your scale’s product manual carefully to understand its maximum weight limit.

3. Balance adjustment

Some electronic scales may require balance adjustments to ensure accurate measurements. Please follow the instructions in the product manual. If you are not sure how to perform balance adjustment, please contact our customer service team for help.

4. Prevent vibration and shock

Electronic scales are very sensitive to vibration and shock, which can lead to inaccurate measurements. When using a digital scale, avoid knocking or shaking it. Make sure the scale is placed on a stable surface to avoid external interference.

5. Power management

If your scale uses batteries, replace them regularly to ensure proper functioning. In addition, when the electronic scale is not in use, it is recommended to turn off the power to extend battery life.

6. Keep the environment appropriate

Avoid exposing your scale to extremes of temperature, humidity or dust. This may negatively affect the accuracy and performance of the scale.

If you have any questions about product care or need more information, please feel free to contact our customer service team.